Stop writing reports. Start approving them.
SecondShift generates professional, clinic-branded NDIS report drafts from your session notes in minutes. Progress reports, FCAs, initial assessments. You review and approve. Nothing is sent without your sign-off.
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Paste session notes, upload documents, or sync directly from your practice management system.
A structured, clinic-branded NDIS progress report draft is ready in minutes. Goal-aligned. Discipline-specific.
Every report lands in draft. You review, edit if needed, and approve. Nothing leaves without your sign-off.
Every decision starts with the practitioner. The AI does the drafting. You stay in control.
Reports are structured around the participant's NDIS plan goals, capacity building supports, and funded line items. Not generic text.
All AI processing runs on AWS Sydney. Participant data never leaves Australia. Privacy Act compliant.
Every report carries your clinic's letterhead, logo, practitioner credentials, and NDIS provider number.
Occupational therapy, speech pathology, physiotherapy, psychology, behaviour support, and exercise physiology. Discipline-specific structures and assessment tool references.
Draft. Approved. Sent. Reports never skip the queue. A hard rule baked into every code path.
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Each discipline has different assessment tools, report structures, and NDIS support category references. SecondShift understands the differences and generates drafts accordingly.
ADL assessments, functional capacity, AT recommendations with ATSNAVI codes, home modification reports. Goal progress mapped to Improved Daily Living (07) and Assistive Technology (05) categories.
Communication profiles, AAC system reviews, dysphagia management, carer training documentation. Assessment results from CELF-5, PLS-5, GFTA-3 interpreted in plain language for planners.
Psychometric results with plain-language interpretation, diagnostic formulation, functional impact mapping. WISC-V, WAIS-IV, Vineland-3, ABAS-3 scores contextualised for non-specialist readers.
Mobility assessments, gait analysis, balance scores, strength measures. Berg Balance Scale, Timed Up and Go, 6-Minute Walk Test results linked to functional goals.
Cardiorespiratory fitness, strength baselines, exercise programme documentation. Repeatable outcome measures tied to community participation and independence goals.
Progress reportsare the most common report type. They document a participant's progress toward their funded NDIS goals over a reporting period, typically required at plan review. SecondShift generates goal-aligned drafts with quantified recommendations and NDIS support category references.
Initial assessments establish the clinical baseline for a new participant. These reports are more comprehensive than progress reports and include assessment methodology, baseline measurements, and initial goal recommendations. Getting the baseline right matters because every future report measures against it.
Functional capacity assessments capture a complete snapshot of a participant's ability across multiple domains. FCAs are typically requested for NDIS applications, plan reviews, or when a specific high-cost support needs detailed justification. These are the longest and most complex reports to write manually.
Service agreements set out the supports to be delivered, the cost, and the terms of service between your clinic and the participant. SecondShift generates agreements that reference the current NDIS Price Guide, include cancellation policies, and cover privacy and consent requirements.
2-4 hours per report
Formatting inconsistencies, forgotten sections, reconstructing from memory when notes are thin. Most common source of report rejections.
1-2 hours per report
Still manual. You type every word. Template helps structure but does not draft content. Formatting breaks when copying between systems.
Review and approve in 10-15 minutes
You review a complete draft instead of writing from blank. Clinical judgement still required for every report. The AI handles structure and formatting; you handle accuracy.
Stop spending your evenings writing reports. Paste your session notes, get a clinic-ready NDIS progress report you can review and send.
Real output, not curated. The participants are fictional. The reports are exactly what our engine generated from those notes, unedited.
Sam Mitchell - OT progress notes Reporting period Oct 2025 - Mar 2026, approx 18 sessions fortnightly Session 1-3 (Oct): Initial re-engagement after school hols. Sensory profile still significant - seeking proprioceptive input constantly, chewing collar of shirt, difficulty sitting at desk for >5min. Trialled weighted lap pad in clinic - tolerated well, mum reports he asks for it at home now too. Handwriting baseline - letter formation inconsistent, pressure too heavy, can't maintain line spacing. Dx: ASD level 1 + sensory processing disorder. Sess 4-6 (Nov): Started sensory diet program - heavy work activities before fine motor tasks. Wall pushups x10, chair pushups x5, carrying weighted items to table. Noticeable improvement in attention span post heavy work (sitting 8-10min vs 5min baseline). Introduced pencil grip - Stabilo ergonomic, resisted initially but now using consistently. Scissor skills still below age expect - can cut straight line but not curves. Sess 7-9 (Dec): ADL focus - buttons and zippers. Can do large buttons independently now (4/5 attempts), zippers still need mod assist to initiate but can pull up once started. School reported improved desk participation. Mum says mornings are easier - can put on socks and shoes with verbal prompts only (prev needed hand over hand). sessions 10-12 (Jan): Back from xmas break, some regression in handwriting but sensory strategies maintained well at home. Re-established clinic routine quickly. COPM re-assessment done (see below). Started working on food prep skills - spreading with knife, pouring from small jug. Spreading is emerging - inconsistent pressure but getting there. sess 13-15 (Feb): Big month. Handwriting showing real improvement - letter size more consistent, can maintain baseline on lined paper for 3-4 lines before fatiguing. Scissor skills progressed to cutting simple shapes (circles, squares) with some deviation. Self-care: dressing now largely independent except shoe laces. Tolerating new food textures better - will touch/smell novel foods, tried 2 new foods this month. Sess 16-18 (Mar): Preparing for plan review. Sam much more regulated overall - can identify when feeling "too much" and requests break independently. Sensory diet embedded at home and school. Fine motor endurance still building but functional for classroom demands now. Mum very happy with progress, school feedback positive. Goals achieved: sensory regulation, basic dressing. Ongoing: handwriting endurance, shoe laces, advanced scissors, food variety.
| NDIS Number | 431290087 |
|---|---|
| Date of Birth | 14 June 2018 |
| Age | 7 years 9 months |
| NDIS Plan Period | 1 November 2025 to 31 October 2026 |
| Reporting Period | October 2025 - March 2026 |
| Discipline | Occupational Therapy |
| Practitioner | Alex Harper |
| Primary Contact | Karen Mitchell (Parent) |
| Practice | Summit Allied Health |
Sam Mitchell is a 7 year 9 month old boy who is an NDIS participant currently in the second year of primary school. Sam was referred to Summit Allied Health for occupational therapy support in the context of his NDIS plan goals. Sam has a diagnosis of ASD Level 1 and Sensory Processing Disorder. Based on the active therapy goals recorded in Sam's file, Sam experiences difficulties with self-regulation, fine motor-related functional tasks (including dressing and handwriting), and participation in classroom routines. These difficulties have a functional impact on his independence in daily activities at home and at school.
Sam's NDIS plan goals relevant to this reporting period, as recorded in his clinical file, are outlined below. Each therapy goal pursued during this period is linked to the corresponding plan goal.
Specific NDIS plan goal wording from Sam's current plan was not available in the documentation provided. The goals listed above reflect the therapy goals recorded in Sam's clinical file and are framed in alignment with typical NDIS plan goal language for a participant of Sam's age and profile.
Sam has been receiving fortnightly occupational therapy sessions at Summit Allied Health during the current reporting period (October 2025 to March 2026), with approximately 18 sessions delivered. Sessions focused on sensory regulation strategies, fine motor skill development (handwriting and scissor skills), and activities of daily living (dressing independence). A sensory diet programme was implemented collaboratively with Sam's family and school, incorporating heavy work activities, a weighted lap pad, and an ergonomic pencil grip.
Services delivered under this plan are billed under the following NDIS support item codes:
Baseline: Sam required hand-over-hand assistance with buttons, zippers, socks, and shoes. He was unable to initiate the dressing sequence independently.
Current Progress: Sam is now largely independent with dressing. He manages large buttons independently (4/5 attempts), can initiate zippers with moderate assistance but pulls up independently once started, and puts on socks and shoes with verbal prompts only. Parent reports mornings are significantly easier. COPM dressing performance score improved from 2/10 to 6/10 (change +4, clinically significant). COPM dressing satisfaction improved from 2/10 to 7/10 (change +5, clinically significant). Progress estimated at 75%.
Baseline: Inconsistent letter formation, excessive pencil pressure, inability to maintain line spacing. COPM handwriting performance score 3/10.
Current Progress: Letter size more consistent, Sam can maintain baseline on lined paper for 3-4 lines before fatiguing. Adopted ergonomic pencil grip (Stabilo) consistently. School reports improved desk participation. COPM handwriting performance improved from 3/10 to 6/10 (change +3, clinically significant). Progress estimated at 65%.
Baseline: Sam was able to cut straight lines only, with no ability to cut curves or shapes. BOT-2 Fine Motor Composite standard score 28 (2nd percentile, well below average).
Current Progress: Sam can now cut simple shapes (circles, squares) with some deviation from the outline. COPM scissor skills performance improved from 2/10 to 5/10 (change +3, clinically significant). BOT-2 Fine Motor Composite improved to standard score 32 (5th percentile, below average). Progress estimated at 55%.
Sam successfully achieved the goal of independent sensory self-regulation prior to and during this reporting period. He can now identify when feeling overwhelmed and independently requests breaks. The sensory diet programme is embedded at home and school.
Sam has made significant progress in dressing independence. He manages large buttons, socks, and shoes with verbal prompts only (previously requiring hand-over-hand assistance). Zippers require moderate assistance to initiate. Shoe laces remain an area for ongoing work. COPM mean performance score improved from 2.2/10 to 5.2/10 (change +3.0, clinically significant). COPM mean satisfaction score improved from 2.0/10 to 5.4/10 (change +3.4, clinically significant).
Sam's handwriting has improved in letter consistency and baseline maintenance, and he is functional for classroom demands. Scissor skills have progressed from straight lines only to cutting simple shapes. BOT-2 Fine Motor Composite has improved from the 2nd to the 5th percentile.
Sam demonstrates independent use of sensory self-regulation strategies. He can identify when he is feeling dysregulated and requests breaks without prompting. The sensory diet is well-embedded across home and school environments.
It is recommended that Sam continue to receive fortnightly occupational therapy sessions to support ongoing progress toward handwriting endurance, scissor skills, shoe lace tying, and food variety goals.
Recommended hours: 26 hours per year.
Recommended hours: 4 hours per year for assessment and programme planning activities.
A school visit is recommended to observe Sam's functional performance in the classroom environment and liaise with school staff regarding sensory strategies and fine motor accommodations.
I declare that the information contained in this report is true and correct to the best of my knowledge and has been prepared in accordance with my professional obligations as an occupational therapist.
| NDIS Number | 431290087 |
|---|---|
| Date of Birth | 14 June 2018 |
| Age | 7 years 9 months |
| NDIS Plan Period | 1 November 2025 to 31 October 2026 |
| Reporting Period | October 2025 - March 2026 |
| Discipline | Occupational Therapy |
| Practitioner | Alex Harper |
| Primary Contact | Karen Mitchell (Parent) |
| Practice | Summit Allied Health |
Sam Mitchell is a 7 year 9 month old boy who is an NDIS participant currently in the second year of primary school. Sam was referred to Summit Allied Health for occupational therapy support in the context of his NDIS plan goals. Sam has a diagnosis of ASD Level 1 and Sensory Processing Disorder. Based on the active therapy goals recorded in Sam's file, Sam experiences difficulties with self-regulation, fine motor-related functional tasks (including dressing and handwriting), and participation in classroom routines. These difficulties have a functional impact on his independence in daily activities at home and at school.
Sam's NDIS plan goals relevant to this reporting period, as recorded in his clinical file, are outlined below. Each therapy goal pursued during this period is linked to the corresponding plan goal.
Specific NDIS plan goal wording from Sam's current plan was not available in the documentation provided. The goals listed above reflect the therapy goals recorded in Sam's clinical file and are framed in alignment with typical NDIS plan goal language for a participant of Sam's age and profile.
Sam has been receiving fortnightly occupational therapy sessions at Summit Allied Health during the current reporting period (October 2025 to March 2026), with approximately 18 sessions delivered. Sessions focused on sensory regulation strategies, fine motor skill development (handwriting and scissor skills), and activities of daily living (dressing independence). A sensory diet programme was implemented collaboratively with Sam's family and school, incorporating heavy work activities, a weighted lap pad, and an ergonomic pencil grip.
Services delivered under this plan are billed under the following NDIS support item codes:
Baseline: Sam required hand-over-hand assistance with buttons, zippers, socks, and shoes. He was unable to initiate the dressing sequence independently.
Current Progress: Sam is now largely independent with dressing. He manages large buttons independently (4/5 attempts), can initiate zippers with moderate assistance but pulls up independently once started, and puts on socks and shoes with verbal prompts only. Parent reports mornings are significantly easier. COPM dressing performance score improved from 2/10 to 6/10 (change +4, clinically significant). COPM dressing satisfaction improved from 2/10 to 7/10 (change +5, clinically significant). Progress estimated at 75%.
Baseline: Inconsistent letter formation, excessive pencil pressure, inability to maintain line spacing. COPM handwriting performance score 3/10.
Current Progress: Letter size more consistent, Sam can maintain baseline on lined paper for 3-4 lines before fatiguing. Adopted ergonomic pencil grip (Stabilo) consistently. School reports improved desk participation. COPM handwriting performance improved from 3/10 to 6/10 (change +3, clinically significant). Progress estimated at 65%.
Baseline: Sam was able to cut straight lines only, with no ability to cut curves or shapes. BOT-2 Fine Motor Composite standard score 28 (2nd percentile, well below average).
Current Progress: Sam can now cut simple shapes (circles, squares) with some deviation from the outline. COPM scissor skills performance improved from 2/10 to 5/10 (change +3, clinically significant). BOT-2 Fine Motor Composite improved to standard score 32 (5th percentile, below average). Progress estimated at 55%.
Sam successfully achieved the goal of independent sensory self-regulation prior to and during this reporting period. He can now identify when feeling overwhelmed and independently requests breaks. The sensory diet programme is embedded at home and school.
Sam has made significant progress in dressing independence. He manages large buttons, socks, and shoes with verbal prompts only (previously requiring hand-over-hand assistance). Zippers require moderate assistance to initiate. Shoe laces remain an area for ongoing work. COPM mean performance score improved from 2.2/10 to 5.2/10 (change +3.0, clinically significant). COPM mean satisfaction score improved from 2.0/10 to 5.4/10 (change +3.4, clinically significant).
Sam's handwriting has improved in letter consistency and baseline maintenance, and he is functional for classroom demands. Scissor skills have progressed from straight lines only to cutting simple shapes. BOT-2 Fine Motor Composite has improved from the 2nd to the 5th percentile.
Sam demonstrates independent use of sensory self-regulation strategies. He can identify when he is feeling dysregulated and requests breaks without prompting. The sensory diet is well-embedded across home and school environments.
It is recommended that Sam continue to receive fortnightly occupational therapy sessions to support ongoing progress toward handwriting endurance, scissor skills, shoe lace tying, and food variety goals.
Recommended hours: 26 hours per year.
Recommended hours: 4 hours per year for assessment and programme planning activities.
A school visit is recommended to observe Sam's functional performance in the classroom environment and liaise with school staff regarding sensory strategies and fine motor accommodations.
I declare that the information contained in this report is true and correct to the best of my knowledge and has been prepared in accordance with my professional obligations as an occupational therapist.
All participant names, NDIS numbers, and clinical data are entirely fictional.
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Yes. All AI processing runs on AWS infrastructure in Sydney. Participant data never leaves Australia. Every clinic is a fully isolated tenant with row-level security. Patient names, diagnoses, and NDIS plan details are never written to logs or analytics.
Never. Every report follows a strict workflow: the AI generates a draft, you review and edit it, you click approve. Nothing leaves the clinic without your explicit action.
Occupational therapy, speech pathology, physiotherapy, psychology, behaviour support, dietetics, and early childhood early intervention. New disciplines are added continuously.
Yes. Cliniko and Splose integrations are available, with more on the way. Once connected, clients, appointments, and session notes sync automatically.
Progress reports, initial assessments, functional capacity assessments, and service agreements. New report types are added based on clinic demand.
Most reports are ready for review within two to three minutes of submitting session notes. The actual time depends on the length of your notes and the report type. Progress reports are typically faster than initial assessments or FCAs.
No. SecondShift works with your existing note-taking style. Paste notes from your PMS, type them directly, or upload documents. The more detail in your notes, the better the draft, but there is no required format.
Yes. Every draft is fully editable. Most practitioners review and adjust clinical language, add context the AI could not know, and verify assessment references before approving. The draft is a starting point, not a finished product.
Your data stays in your clinic's isolated database in the Sydney AWS region. It is not used to train AI models. It is not shared with other clinics. You can export or delete your data at any time. We retain health records for the minimum 7-year period required by Australian law.
SecondShift is a software tool, not an NDIS service provider. Your clinic remains the registered provider. You are responsible for the clinical content of every report, and our draft-then-approve workflow is designed to keep that responsibility clear.
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How to structure NDIS reports across allied health disciplines.